Privacy Policy
Website: pinestar.thinkific.com
Last updated: 6 January 2026
This privacy policy explains how Pinestar Ltd. (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you use our Thinkific site and access our online course No Fluff Project Management Essentials (the “Course”).
1) Who we are
Data controller: Pinestar Ltd.
Address: 60 Drury Lane, Drury, Buckley, Flintshire, CH7 3DU, United Kingdom
Email: [email protected]
2) Our course platform (Thinkific)
We use Thinkific to host and deliver the Course, including learner accounts, login, course delivery, and progress tracking.
For personal information used to deliver the Course, Pinestar Ltd. is the data controller. Thinkific processes personal information to provide the platform services to us (for example, hosting, account functionality, and delivery features).
3) Personal information we collect
We collect and process the minimum personal information needed to provide the Course and manage purchases.
A) Information you provide (via Thinkific)
- Name and email address
- Login/account details (e.g., password or authentication details)
- Profile information you choose to add (if enabled)
- Any information you submit in the Course (e.g., responses, feedback, support messages)
B) Course participation data
- Enrolment status
- Course progress and completion status
- Quiz results and certificates (only if those features are enabled)
C) Purchases and transaction data
- Products purchased, date/time, amounts, receipts, and transaction references
- Payments are processed via Thinkific Payments and/or PayPal. We do not store full payment card details.
D) Technical data (essential)
- IP address, device/browser information, and basic logs necessary to keep the site secure and functioning (typically collected automatically by the platform and standard web technologies)
4) How we use your personal information
We use your personal information to:
- Create and manage your learner account and provide Course access
- Deliver Course content and platform features (including tracking progress/completion)
- Process payments and maintain transaction records
- Provide customer support and respond to enquiries
- Maintain security, prevent fraud/abuse, and troubleshoot issues
- Comply with legal and accounting obligations
5) Lawful bases for processing (UK GDPR)
We rely on one or more of the following lawful bases depending on the activity:
- Contract: to provide the Course and services you request/purchase
- Legal obligation: to meet legal duties (e.g., accounting/tax record keeping)
- Legitimate interests: to operate the Course effectively, keep the site secure, and prevent misuse (balanced against your rights)
- Consent: where required (e.g., if you opt in to marketing messages)
6) Emails and communications
We send emails that are necessary to provide the Course and manage your account, such as:
- enrolment confirmations
- password resets
- important service messages about your account or Course access
Marketing: We do not use a separate email marketing platform. If we send marketing emails, we will only do so where permitted by law (for example, where you have opted in), and you can opt out at any time using the unsubscribe link or by emailing [email protected].
7) Who we share your personal information with
We share personal information only as needed to run the Course and take payments, including with:
- Thinkific (the course platform provider)
- Payment providers: Thinkific Payments and PayPal
- Professional advisers (e.g., accountant) where necessary for compliance and business operations
- Authorities/regulators where required by law, or to protect rights, safety, and prevent fraud
We do not sell your personal information.
PayPal note: If you choose PayPal, PayPal processes your information under its own privacy practices for providing payment services.
8) International transfers
Thinkific and PayPal may process personal information in countries outside the UK. Where international transfers occur, appropriate safeguards are used to protect personal information in line with applicable data protection law.
9) Cookies and similar technologies
Our Thinkific site uses essential cookies and similar technologies required for core functionality such as:
- login and session management
- security
- site and platform operation
We do not use analytics or advertising pixels through our site.
Third-party cookies: Payment providers (such as PayPal) may set cookies or use similar technologies when you interact with their payment services. Their cookies are controlled by them under their own policies.
You can manage cookies via your browser settings (note that blocking essential cookies may stop the site from working correctly).
10) How long we keep your information (retention)
We keep personal information only for as long as needed for the purposes described in this policy, including legal requirements. Typical approach:
- Learner account and course records: while your account is active, and for a reasonable period afterwards for support and record-keeping
- Purchase/accounting records: typically kept for 6 years (or longer if required)
- Support communications: kept as long as necessary to resolve issues and maintain support history
- Marketing preferences: kept until you opt out/unsubscribe (and we keep a minimal record of your opt-out to respect it)
11) Your rights
You have rights under UK GDPR, including the right to:
- access your personal information
- correct inaccurate information
- request deletion (in certain circumstances)
- restrict processing (in certain circumstances)
- object to processing (including an absolute right to object to direct marketing)
- request data portability (in certain circumstances)
- withdraw consent (where we rely on consent)
To exercise your rights, email [email protected]. We may need to verify your identity.
12) Security
We use appropriate technical and organisational measures to protect personal information. No online service can be guaranteed to be completely secure, but we work to reduce risk and protect your data.
13) Children
The Course is not intended for children and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us at [email protected].
14) Complaints
If you have concerns, please contact us first at [email protected].
You also have the right to complain to the UK data protection regulator, the Information Commissioner’s Office (ICO).
15) Changes to this policy
We may update this privacy policy from time to time. We will post the latest version on pinestar.thinkific.com and update the “Last updated” date.